Shipping policy
Derazi Shipping Policy
Welcome to Derazi! At Derazi, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy for detailed information on our shipping practices.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer the following shipping options:
- Standard Shipping: 5-7 business days - Free
- Express Shipping: 2-3 business days - $9.99
- Overnight Shipping: 1-2 business days - $19.99
Please note that delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Derazi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including tariffs, taxes, and other costs).
Damages
Derazi is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Currently, Derazi ships only within [Your Country/Region]. We do not offer international shipping at this time.
Returns Policy
For information on returning an item, please refer to our Return & Refund Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
- Email: support@derazi.com
- Phone: (123) 456-7890
- Address: 123 Derazi Lane, City, State, ZIP Code
Thank you for shopping with Derazi!